QXBet Privacy Policy

01 Introduction

qxbet operates the online gaming platform at qxbet.org. When you use qxbet — whether you're browsing the site, registering an account, making a deposit, or playing a game — we collect certain information about you. This Privacy Policy explains what that information is, how we use it, and what your rights are.

qxbet is committed to handling your personal data responsibly. We collect only what we need, we keep it only as long as necessary, and we protect it with appropriate security measures. This policy applies to all users of the qxbet platform, including registered players and visitors who browse without an account.

By using qxbet, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the qxbet Terms and Conditions, which govern your use of the platform overall.

02 Data We Collect

qxbet collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full legal name and date of birth — collected during account registration to verify your identity and confirm you meet the 18+ age requirement.
• Contact details — including your email address and phone number, used to communicate with you about your account and transactions.
• Payment information — including the details of the payment method you use to deposit and withdraw on qxbet. qxbet does not store full card numbers; payment processing is handled by certified third-party processors.
• Identity verification documents — such as a government-issued photo ID or proof of address, collected when required for compliance purposes.
• Communications — any messages you send to qxbet support, including chat logs and email correspondence.

Information collected automatically:

• Device and browser information — including your IP address, browser type, operating system, and device identifiers.
• Usage data — including the pages you visit on qxbet, the games you play, the time and duration of your sessions, and the actions you take on the platform.
• Transaction data — a record of all deposits, withdrawals, bets, and winnings associated with your qxbet account.
• Cookie data — see Section 7 for full details on how qxbet uses cookies.

03 How We Collect Your Data

qxbet collects your personal data through the following channels:

• Direct interactions: When you register an account on qxbet, complete your profile, make a deposit, contact support, or respond to a survey, you provide data directly to us.
• Automated technologies: As you navigate the qxbet platform, we automatically collect technical and usage data using cookies, server logs, and similar tracking technologies.
• Third-party sources: qxbet may receive data about you from identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity and protect the security of your account.

04 Why We Use Your Data

qxbet uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy.

• Account management: To create and maintain your qxbet account, verify your identity, and ensure you meet the eligibility requirements to use the platform.
• Transaction processing: To process your BDT deposits and withdrawals accurately and securely, and to maintain a complete record of your financial activity on qxbet.
• Platform security: To detect and prevent fraud, money laundering, and other prohibited activities. qxbet uses automated systems and manual review to monitor for suspicious behaviour.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the qx bet support team.
• Responsible gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, so we can offer appropriate support tools.
• Platform improvement: To analyse how players use qxbet, identify areas for improvement, and develop new features that better serve our players.
• Communications: To send you important account notifications, transaction confirmations, and — where you have opted in — promotional messages about qxbet offers and games.

05 Legal Basis for Processing

qxbet processes your personal data on one or more of the following legal bases:

• Contract performance: Processing your data is necessary to provide the qxbet service you have signed up for, including managing your account and processing your transactions.
• Legal obligation: qxbet is required by law to collect and retain certain data, including identity verification records and transaction histories, for compliance with anti-money laundering and other regulatory requirements.
• Legitimate interests: qxbet has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service. We process technical and usage data for these purposes, provided this does not override your rights.
• Consent: Where qxbet sends you marketing communications or uses non-essential cookies, we do so only with your explicit consent. You may withdraw consent at any time.

06 Data Sharing

qxbet does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.

• Payment processors: To process your BDT deposits and withdrawals, qxbet shares the necessary financial data with certified payment processing partners. These partners are contractually required to handle your data securely and use it only for payment processing purposes.
• Identity verification providers: When qxbet requires you to verify your identity, your documents may be shared with a third-party verification service. This service processes your data solely for the purpose of confirming your identity.
• Fraud prevention services: qxbet uses third-party fraud detection tools that may process your technical and usage data to identify suspicious activity. These tools do not use your data for any other purpose.
• Legal authorities: qxbet may be required to disclose your data to law enforcement, regulatory bodies, or other authorities if required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of qxbet's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected.

07 Cookies

qxbet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

qxbet uses the following types of cookies:

• Essential cookies: These are required for the qxbet platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies while using qxbet.
• Functional cookies: These remember your preferences — such as your language settings and display options — so you don't have to set them every time you visit qxbet.
• Analytics cookies: These help qxbet understand how players use the platform, which pages are most visited, and where improvements can be made. Analytics data is aggregated and does not identify individual players.
• Security cookies: These help qxbet detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the qxbet platform. For essential cookies, no opt-out is available as they are necessary for the service to operate.

08 Data Retention

qxbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The retention periods below apply to the main categories of data qxbet holds:

When your data is no longer required, qxbet will securely delete or anonymise it. Anonymised data — which cannot be linked back to you — may be retained indefinitely for statistical and analytical purposes.

09 Data Security

qxbet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the qxbet platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Sensitive data — including payment information and identity documents — is stored in encrypted form on secure servers with restricted access.
• Access to personal data within qxbet is limited to staff who need it to perform their job functions. All staff with access to personal data are trained in data protection obligations.
• qxbet conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the platform.
• In the event of a data breach that poses a risk to your rights, qxbet will notify affected players and relevant authorities as required by applicable law.

10 Your Rights

As a qxbet player, you have the following rights over your personal data. To exercise any of these rights, contact the qxbet support team with your request.